Behavior by your account generated reports by fellow players. Overwatch investigators then viewed the gameplay footage and determined that external software was used to gain aim, vision, or other unfair assistance and that a permanent ban was appropriate.

Steam Support is unable to remove your Overwatch ban. Even if the ban was the result of a hijacked or shared account. You are responsible for the security of your account. Steam Support will not provide you any details on the cause of the ban or the date and time of the infraction.

Bans for cheating are permanent. Your in-game items will be locked and cannot be moved from your inventory.

If you have a permanent ban and you'd like to play the game online again please make sure you repurchase the game on account which has not been banned.