It's long overdue, gonne be down for a few hours. :)

This is to make for a smooth transition, I know some may not agree with the new changes. But give it a try anyway ♥♥♥♥♥♥♥♥!

Router reboot
Aug 09 2015 12:56:25 AM PT

A short time ago, our Chicago router crashed and was rebooted by a watchdog system that we have running. This led to several minutes of connectivity loss for this location.

The cause for this is likely the same as prior Chicago router reboots -- making it a probable hardware issue. We will be investigating and following up with our hardware vendor.

Update @ Aug 10th, 3:32pm CDT: This happened again a short while ago.

We are working on getting a new part delivered from our hardware vendor as quickly as possible.



Re: Router reboot
Aug 10 2015 05:22:39 PM PT

Our Chicago router has crashed twice today, leading to several minutes of downtime on each occasion. We are relatively certain that this is a hardware problem with one of the CPUs in the router and we have asked our hardware vendor for a replacement.

Uptime is very important to us. For the time being, in order to make sure that services will not have further unscheduled interruptions, we will be reactivating our old router in Chicago and moving our Internap connections back over to it, taking the new one offline entirely until its faulty CPU has been replaced. This will cause another brief interruption for your services sometime this evening, but it should be shorter than the others.

Also added a retrofitted version of 4.2.2 to the 3 STK/CPG servers for you holdouts out there.

Sorry if you had to suffer playing on lesser servers :P